David L. McClure
Ph.D.
Associate Administrator
Office of Citizen Services and Innovative Technologies, General Services Administration
David McClure, GSA Associate Administrator for Citizen Services and Communications, is one of the key architects of the Administration’s information technology agenda, including the current mandate to make government more transparent, participative and collaborative. The discipline of knowledge management is imperative to mastering the principles of openness set out by the Open Government Directive. In his keynote address, McClure will demonstrate how KM enables open government, including:
< achieving transparency and defining performance metrics using data warehouses, dashboard and business intelligence
< the KM tools, including social media portals, that enable participation
< how KM communities of practice enable collaboration
< a framework for leverage the KM toolkit to achieve open government goals