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David McClure, Ph.D. Associate Administrator, General Services Administration, Office of Citizen Services and Communications

Date: Wednesday, May 5, 2010
Time: 11:45 am – 1:30 pm
Title: Open Up: How KM is Key to Increased Openness, Transparency and Collaboration in Government
Description: The discipline of knowledge management is imperative to mastering the principles of openness set out by the Open Government Directive. In his keynote address, McClure will demonstrate how KM enables open government, including:
> Achieving transparency and defining performance metrics using data warehouses, dashboard and business intelligence
> The KM tools, including social media portals, that enable participation
> How KM communities of practice enable collaboration
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Sumit Agarwal Deputy Assistant Secretary of Defense (PA) for Outreach and Social Media, Department of Defense

Date: Wednesday, May 5, 2010
Time: 8:00 am – 9:15 am
Sumit Agarwal was appointed Deputy Assistant Secretary of Defense (Public Affairs) for Outreach and Social Media on Jan 19, 2010. He serves as staff advisor to the Assistant Secretary of Defense for Public Affairs (ASD(PA)) on how best to create two-way dialogues with American citizens and the global community utilizing traditional outreach methods, as well as new/social media tools (e.g., blogs, social networks, instant messaging, photo sharing, Web 2.0 technologies). He is responsible for formulating and recommending policies that enable servicemembers and their families to better communicate, and that enable the Military Services to use new/social media platforms for outreach and citizen interaction.
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OPEN TO ALL ATTENDEES
Cory Ondrejka Fellow, Network Culture Project, USC Annenberg Co-Creator, Second Life

Date: Tuesday May 4, 2010
Time: 9:00 A.M. - 10:00 A.M.
Title: Open and Agile: Accelerating Change and Institutional Incompetence
Description: The first decade of the 21st century has been a period of rapid change across media, technology, telecommunications, and education. The next decade is going to move even faster and undoubtedly questions will arise such as:
> How can government institutions avoid irrelevance as the rest of the world builds on the increasing power and connections available to them?
> What lessons from product development need to be applied more broadly in our connected world? |
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